Talk to a real person

Stuck on a conversion, unsure about a charge, or have a question about your data? Send us a note and we'll get back to you — usually within one business day.

Email us directly

Prefer your own inbox? Write to us any time.

[email protected]

Replies within 1 business daySupport from Germany

Answers, right away

Billing & credits

Prices, refunds, and how credits work.

Data & privacy

How your statements are handled and stored.

Is my bank supported?

Every bank works — see how yours converts.

Delete my data

Remove statements or your whole account yourself.